Director of Technology and Experience Design

Director of Technology and Experience Design 1
As a Director of Technology and Experience Design at Genero, your role is to manage and build our service design and technology department and help our teams in delivering successful projects as well as play a cross-functional role in driving successful client partnerships alongside our department leaders and Business Directors. Your success is measured by how well our design and tech projects are delivered, how well your teams performed, how well you partnered with peers in other disciplines to push the work to be the best it could be, and how well you partnered with clients to drive the business. The role is a mix of “going deep” with our design and dev teams as well as “going wide” across the breadth and diversity of work and services we provide to clients.

Here’s what you should know if you want to be a Director of Digital Services at Genero:

On any given day, you might

  • Direct the growth of business unit
  • Ensure the growth of professionals
  • Develop the collaboration and processes of Design and Development teams in close cooperation with Design Director and Head of Development.
  • Create offers and bring in new clients
  • Building up the team for a project 
  • Come up with ideas and solutions for clients in a growth-driven nordic agency 
  • Together with Head of Development and lead developers research, evaluate, and recommend technology solutions and platforms 
  • Interact and present in front of senior clients and potential clients
  • Negotiate and resolve occasional business conflicts and address organizational challenges and evolving accountability
  • Develop trust and close relationships with mid-level and operational client stakeholders and partners
  • Mentor team and team leaders and support career growth for them

The Ideal Person

  • Holds previous technology leadership or consulting experience
  • Can identify and communicate how technical solutions can strategically enable or evolve a client’s business
  • Helps senior agency colleagues drive new business and agency growth
  • Experience with multiple Agile development methodologies or other iterative models
  • Demonstrable leadership abilities in changing, ambiguous and challenging situations
  • Excellent presentation, written, verbal, and interpersonal communication skills
  • Has a natural curiosity and hunger to problem-solve, and enjoys researching and experimenting with new technologies

You bring

  • Thought leadership  
  • 5+ years of professional work experience in managing design and development teams and in charge of the sales, account management and business. 
  • Previous technology leadership or consulting experience 
  • Understanding of mobile application development, iOS and Android
  • Strong grasp of digital technologies and architectural principles necessary for designing scalable, extensible and maintainable web applications and services
  • A collaborative attitude and can be a self-initiator

Genero offers

  • A possibility to grow with our top-level seniors
  • A possibility to work in an internationally growing company in cross teams with Nordic clients
  • Potential to work with ambitious Nordic companies within consumer brands to ecommerce first and b2b companies
  • A multidisciplinary team that is there for you
  • Flexible working hours
  • Flexible working locations. If you prefer, you can work mostly remotely but we also have a brand new sea view office in Kulosaari
  • Relaxed work atmosphere, low hierarchical and inspiring work community
  • Extensive occupational healthcare
  • Leisure-time accident insurance
  • Lunch and sports benefit

Work starts in spring 2021 or whenever we find the right fit. If you feel like this could be your thing, send us your CV with the desired salary at! Want to know more about this? Contact CEO Rasmus Östman, email: or 040 742 9523